FAQ

Help with Ozmo
FAQgeneral information
Buying a Licensere-using creative content
Selling a Licenseshare your ideas and get paid!
Create a License
Step by step...
   Step 1 - Identify your work
   Step 2 - Set up your license
   Step 3 - Tell the world about it
Fees FAQwhat does Ozmo cost?
Copyright FAQcopyright - what you need to know
Forumslearn, participate, discover
Report a Problemfor creators and buyers
Contact Ozmohow to get a hold of us
Important stuff
Privacy Policyhow we guard your information
Terms of Usethe rules for using this site
IP PolicyIntellectual Property Policy
OZMO Tax CenterTax Form Details

Frequently Asked Questions



Find answers to basic questions about Ozmo and how to troubleshoot common issues. Click a question in the list below and you'll be taken to the answer. 

There are other helpful resources linked on the menu to the left.



About Ozmo

What is Ozmo?

Registration & Sign in

How do I get started on Ozmo?
Why can't I sign in?
Where is my confirmation email? I don't think I got one!
I can't remember my password, what should I do?
If I forgot my username and/or password and/or email address, what can I do?

Account Info

How do I change my password?
How do I change the email address for my Ozmo account?
How do I change the mailing address for my Ozmo account?
Why does Ozmo use PayPal Payment Services?
How do I delete my Ozmo account?
Can I close my account to start a new one?

Public Profile

What is an avatar?
How do I add/upload an avatar?
How do I create my own avatar?

Site Features

What are tags? How do they work?
What are the Forums?
How does search work in Ozmo?
I have an idea to make Ozmo better, would you like to hear it?

Site Abuse

Where can I find Ozmo's rules and regulations?
How do I report a violation of Ozmo's rules?
What are the consequences for breaking Ozmo's rules?

More Help

I didn't find my answer here. Where else can I get help?




About Ozmo What is Ozmo?

Create. Own. Inspire..

Ozmo is a licensing solution for independent content creators and publishers. We're focusing on photographers, artists, bloggers, writers, and researchers, and will soon offer licenses for video and film makers, iconographers, and typographers. (If you're not in this list, and you want to be, let us know).

Ozmo makes it easy for content creators to license, set the price, and get paid for the commercial use of their material.

Read more about Ozmo, our mission, and the people who make it happen:



Registration & Sign in How do I get started on Ozmo?
First, you need to register. Simply click Register on the right side of the Sign In page and complete the required fields. You will need a valid email address, a unique username and a password. Usernames and passwords on Ozmo are not case sensitive. You can also use both letters and numbers, but no symbols or spaces

Since Ozmo is an e-commerce site, all participants must be over the age of 18.

For a step-by-step walkthrough of registration:
Once you register, consult our Help resources at any time for more info and to review our Terms of Use.

Why can't I sign in?
If you can't sign in, your account may not be active. When you first registered with Ozmo, we sent you a confirmation email. You'll just need to reply to this email to get started. If you need us to resend the email, click on the link at the right side of the sign in page. You need to reply from the same email address you used to register.

You might also be mistyping your password. Make sure CAPS LOCK is off. If you still can't sign in, follow the link on the sign in page to reset your password.

Where is my confirmation email? I don't think I got one!
Check your junk mail folder. It may have ended up in there. To prevent this in the future, you can add service@ozmo.com to your address book or safe list. In extreme cases you might have to turn off SPAM filters.

I can't remember my password, what should I do?
If you can't remember your password, click on the reset password link on the sign in page. Ozmo will email a temporary password you can use to sign in with. You then need to change your password back to something you can remember by going to: Your Ozmo profile > Account Info > Change Password.

If I forgot my username and/or password and/or email address, what can I do?
In this case, you'll need to email support@Ozmo.com and ask for help. Keep in mind we'll need some way for you to prove ownership of the account. If you've lost all your information, you'll have to register as a new user.


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Account Info

How do I change my password?
If you're able to sign in to Ozmo, go to My Profile > Account Info, and follow the on-screen instructions.

If you can't remember your password, just click on the Forgot your password? link on the sign in page. Ozmo will email a temporary number that you can use to sign in with. You will need to change your password to something you can remember by going to: Your Ozmo > Account Info > Change password.

How do I change the email address for my Ozmo account?
Sign in to Ozmo and go to My Account > Account Settings, then change your email address and save your settings.

How do I change the mailing address for my Ozmo account?
Sign in to Ozmo and go to My Account > Account Settings, then change your street address and save your settings.

Why does Ozmo use PayPal Payment Services?
PayPal Payments is built on top of PayPal's reliable and scalable payment infrastructure.
With almost 94.4 million active customer accounts worldwide, PayPal.com is a trusted resource for third-party payments online, allowing for instantaneous payments and anti-fraud protection.

How do I delete my Ozmo account?
We'd hate to see you go, but if you really want to delete your account, please email us support@Ozmo.com with your request, and we'll take care of it for you.

Can I close my account to start a new one?
Yes. We can close the account for you so that you can open a new one, but you will need to use a different email address and none of your information will be carried over. For security reasons usernames and emails can't be reused once they are in our system. Please contact support@Ozmo.com if you would like to close your account.

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Public Profile

What is an avatar?
An avatar is a small square image that shows up when you post in the Forums, on your profile, and various other places throughout the site. It adds a visual element to your identity on Ozmo, complementing your username.

How do I add/upload an avatar?
Sign in to Ozmo and go to Your Ozmo > Public Profile. Click the browse button to locate the image file on your computer, then make sure to click the Save Changes button at the bottom of the screen. Make sure your original image is a square, otherwise there will be distortion,

How do I create my own avatar?
You can use a variety of image manipulation applications, like Adobe Photoshop or GIMP, to tweak a photo you've taken. Your avatar image should be 50 x 50 pixels in size.

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Site Features

What are tags? How do they work?
Tags are keywords used to sort and find items on Ozmo. They help people find content. For example, the tag "robots" can refer to mechanical devices or search engine spidering. A single tag can be made up of several words, such as Nanotech Robots.

For more info on tags, check out the Forums or this:

What are the Forums?
The Forums are a big part of the Ozmo community. These are public bulletin boards on Ozmo for all members to discuss a variety of topics, from new feature suggestions to helpful tips on how to use the site. They’re also great ways to socialize with others in the Ozmo community.

For more info about the Forums, please check out these resources:
How does search work in Ozmo?
There's a search box at the top of every page at Ozmo.

You can use multiple terms in a search to narrow down the results. You can also use special operators like NOT  or the minus sign (-) in front of a word to exclude that term from your search.   Use * as a wildcard operator to search when you only know part of a term.

For more detailed search information, check out

I have an idea to make Ozmo better, would you like to hear it?
We're always looking for improvements. To submit a suggestion, visit out Ideas Forum. You can also email your suggestions to us at community@Ozmo.com.


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Site Abuse

Where can I find Ozmo's rules and regulations?
Ozmo's rules and regulations are outlined in the Terms of Use.

How do I report a violation of Ozmo rules?
Send an email to abuse@Ozmo.com. We take all such matters seriously and act on them promptly.

What are the consequences for breaking Ozmo's rules?
First and foremost, we try to work things out with users privately. If this is not successful, Customer Support will issue an official warning letter. If the warning is not effective in curbing rule violations, we may terminate the user's account or limit access.

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More Help

I didn't find my answer here. Where else can I get help?

Check out these additional resources:

Click here to return to the list of questions.